At Veloria Shops, we are committed to providing a simple, transparent, and reliable shipping experience for our customers worldwide.

🌍 Worldwide Shipping

We offer worldwide shipping at a flat rate of $25.00 USD per order.

There are no hidden shipping charges or additional shipping fees. The shipping amount displayed at checkout is the final shipping charge for your order.

⏱ Order Processing Time

All orders are generally processed within 2 business days.

• Orders are not processed or shipped on weekends or public holidays.
• Processing times may vary during peak seasons, holidays, or promotional periods.
• Processing time is separate from the estimated shipping and delivery time.

🚚 Shipping Carriers & Fulfillment

We work with trusted international shipping partners, which may include:

• DHL
• FedEx
• UPS
• USPS

Orders may be fulfilled and shipped from our available fulfillment locations, including:

• Hong Kong
• Turkey
• Malaysia

The shipping origin may vary depending on product availability, inventory, and destination. As a result, delivery times may vary slightly between orders.

📦 Estimated Delivery Times

Estimated delivery times below do not include order processing time.

• United States: Approximately 7 business days
• Canada & Europe: Approximately 8 business days
• Australia & New Zealand: Approximately 8 business days
• Central & South America: Approximately 10 business days
• Asia: Approximately 10 business days
• Africa: Approximately 12 business days

The maximum estimated delivery timeframe may be up to 20 business days.

Please note that delivery estimates are not guaranteed. Delays may occur due to customs clearance, weather conditions, carrier disruptions, public holidays, or local delivery services.

⚡ Express Shipping

If you require faster delivery, please contact us before placing your order to ask about express shipping options.

Email: info@veloriashops.com

Express shipping availability and pricing depend on your destination, order, and available carrier services.

📦 Order Tracking

Once your order has been shipped, you will receive shipping confirmation and tracking information by email when tracking is available.

You can use the tracking information provided to monitor your shipment until delivery.

❤️ Returns & Exchanges

Customer satisfaction is important to us. Returns and exchanges are handled according to our Return & Refund Policy.

To request a return or exchange, please contact:

Email: info@veloriashops.com

Our customer support team will provide you with the applicable instructions and next steps.

❗ Customs, Duties & Taxes

Depending on your destination country, customs duties, import taxes, VAT, or other fees may apply.

These charges are not included in the standard shipping fee and are the responsibility of the customer unless otherwise stated at checkout.

Veloria Shops is not responsible for delays caused by customs clearance or fees imposed by local authorities.

📬 Need Assistance?

If you have questions about shipping, tracking, delivery, or returns, please contact us:

Email: info@veloriashops.com
Phone / WhatsApp: +1 (346) 296-6273

Customer Support Hours: Monday–Friday, 9 AM–5 PM Central Time.

Thank you for choosing Veloria Shops. We appreciate your trust and look forward to serving you.